About VTS

Technical experience, applied with clarity.

Valentino Technology Solutions is a founder-led technology-services business based in DeKalb, Illinois. It exists to make capable, practical technical help easier to understand and easier to ask for.

Founded and operated by

Josh Valentino

Josh Valentino, founder of Valentino Technology Solutions

Josh founded VTS to provide thoughtful technology help for people and smaller organizations that may not have a technical specialist on hand.

Josh brings over a decade of hands-on experience with computers, PC hardware, troubleshooting, and technology systems. He also has several years of professional experience in software engineering, systems, and production support. He holds a bachelor’s degree in Computer Science and has earned technical certifications.

The goal is not to make every problem sound complicated. It is to understand what is actually happening, explain useful options in normal language, and agree on realistic expectations before work begins.

How VTS approaches the work

Four practical principles

These principles shape the service experience without pretending that every request is the same or that every problem has an instant answer.

  1. 01

    Understand the real problem

    Begin with the environment, the people affected, and the outcome that matters before recommending technology.

  2. 02

    Explain options clearly

    Make the relevant tradeoffs understandable so the next decision is informed.

  3. 03

    Set expectations before work begins

    Discuss scope and boundaries early instead of relying on vague promises.

  4. 04

    Prefer practical solutions

    Use the level of technology the situation needs, without unnecessary complexity for its own sake.

Local foundation

Based in DeKalb, Illinois.

Based in DeKalb, VTS offers onsite service throughout DeKalb County and into the western Chicago suburbs. Longer-distance projects may be considered depending on scope. Remote support is also available for appropriate software, configuration, and troubleshooting needs.

Ask about your request

Start with the goal

Have a technology question or project in mind?

Start with a short description. VTS will review your request and discuss how it may be able to help.

Tell us what you need help with